CRM implementation for your business

Q: Which CRM do you implement?

The one that fits your business. We're not tied to a single system: for a lean start we often suggest a free HubSpot plan, for a clear sales process Pipedrive, and more advanced tools where the workflow needs them. We choose by your processes, tasks and budget, and discuss the options in the consultation.

Q: We're a small company — do we need a CRM?

Not always. If there are few enquiries and a spreadsheet still copes — it may be too early, and we'll say so honestly. A CRM pays off when the flow of enquiries outgrows a spreadsheet and a manager's memory. In the consultation we'll assess your situation without pushing.

Q: Will you connect the CRM to our site, email and other tools?

Yes, that's our advantage: we build sites and run advertising, so we set up an end-to-end chain — an enquiry from the site or ads reaches the CRM automatically. Where the system allows, we also connect email (Outlook, Gmail) and your invoicing or e-commerce tools, so sales and admin are linked.

chosen for your processes free consultation

A CRM is a system that gathers all enquiries and customers in one place, so no lead is lost and you see the whole sales picture. We help choose a CRM that fits your processes — from a free HubSpot plan to Pipedrive or a solution integrated with your invoicing — set it up, connect it to your site and advertising, and train the team. We start with a free consultation: we'll review how you currently handle enquiries and honestly say whether you need a CRM and which one.

When it's time to implement a CRM

Enquiries get lost.
Some come by email, some through the website, some jotted on a note — and part inevitably gets lost, along with the money.
It's unclear what's happening with customers.
Who's at which stage, who to call back, why a deal fell through — it all lives in a manager's head and leaves with them.
No sales picture.
How many enquiries, from where, what conversion, what brings money — without a CRM you can only guess.
The business is growing.
With a dozen customers a spreadsheet is enough. With hundreds, chaos sets in without a system.

Processes first, system second

We don't start with "which CRM to buy". First we review how your customer work actually runs: where enquiries come from, who handles them, where things get lost. Only then do we choose a system for your processes — rather than breaking processes to fit a fashionable tool. For a small team a free HubSpot plan or a simple Pipedrive pipeline is often enough; larger operations may need deeper integration. Our advantage is that we do both the site and the advertising — so we connect the CRM to the enquiry sources in a single chain, where every lead is visible from click to deal.

What we do in implementation

Review of your customer-handling processes
Help choosing a CRM for your tasks and budget (HubSpot, Pipedrive, Zoho and others)
Setup of the sales pipeline, fields and deal stages
Integration with your website and forms — so enquiries reach the CRM automatically
Connection to email (Outlook, Gmail / Google Workspace) and, where relevant, invoicing and e-commerce tools
Team training
Support at launch

Frequently asked questions

Which CRM do you implement?

How much does CRM implementation cost?

It depends on the complexity of your processes, the number of integrations and the chosen system (licences themselves typically start at a few hundred CZK per user per month, and some tools have free tiers). As every case differs, we quote the setup after a free consultation. Sometimes basic setup is enough, sometimes deeper integration with your site and invoicing is needed.

We're a small company — do we need a CRM?

Will you connect the CRM to our site, email and other tools?

Free CRM consultation

We'll propose the best solution for your business

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CRM implementation for your business

When it's time to implement a CRM

Processes first, system second

What we do in implementation

Frequently asked questions

What else you may need

AI agents

Chatbots

PPC advertising

Free CRM consultation